Terms of Use

Using this website

You may use this website to learn about our services and to request a quote or contact us. You agree to provide accurate information and not to use the site for any unlawful purpose, to interfere with its operation, or to attempt to gain unauthorised access to it. We may update, change or remove content on the site at any time without notice.

Quotes and estimates

Any prices, quotes or estimates we provide — through this website, by phone, by email or in person — are estimates only and are not a binding contract or offer. A quote is based on the information available to us at the time and may change once we inspect the job or if the scope of work, site conditions or materials differ from what was described.

Submitting a quote request through this website does not create a booking or an agreement for us to carry out work. A job is only confirmed once we've spoken with you and agreed on the work, timing and price. Any work we do is subject to the terms we agree with you at that time.

Licensing and workmanship

We are a licensed Queensland plumbing and drainage business and carry out work in accordance with our QBCC licence and the relevant Australian Standards. Plumbing work is covered by the statutory warranties and consumer guarantees that apply under Queensland and Australian law, and by any workmanship guarantee we agree with you for a job. Nothing in these terms excludes, restricts or modifies any rights you have under the Australian Consumer Law that cannot be lawfully excluded.

Website information

We take care to keep the information on this website accurate and up to date, but we provide it for general guidance only and don't warrant that it's complete, current or free of errors. Information on this site is not professional advice for your specific situation — for that, contact us so we can assess your job directly.

Liability

To the extent permitted by law, we are not liable for any loss or damage arising from your use of, or reliance on, this website or its content, including where the site is unavailable or contains errors. This does not limit our responsibility for the plumbing work we actually carry out for you, or any rights and guarantees you have under the Australian Consumer Law.

Intellectual property

The content on this website — including text, branding, logos and images — belongs to Henselin Plumbing & Drainage or is used with permission. You may view and print pages for your own personal, non-commercial use, but you may not copy, reproduce or reuse our content for any other purpose without our permission.

Links to other sites

This website may link to third-party websites for your convenience. We don't control those sites and aren't responsible for their content, products or privacy practices.

Governing law

These terms are governed by the laws of the State of Queensland, Australia. Any dispute relating to this website or these terms is subject to the jurisdiction of the courts of Queensland.

Contact us

Questions about these terms? Get in touch:

• Email: admin@henselinplumbing.com
• Phone: 0403 281 996